Frequently Asked Questions

Please review the FAQ's before purchasing as it will make the order process faster. If your question is not answered here, please feel free to contact us

"How much does it cost for custom stickers?"

I will NOT be able to provide a quote without a size, colour & quantity at the minimum. For an accurate quote, the design will also need to be provided. 

"How long does postage take?"

Postage times vary depending on your location, public holidays and when you order. Orders are usually processed within 1-2 days, including on weekends. Please allow extra time for large orders, although usually they can still be done within the 1-2 day timeframe.
Please go onto www.auspost.com.au and type in your postcode, and my postcode (Docklands, Victoria, Australia, 3008) to get a postage estimate.  

 

"Can you make a banner to fit my car?"
Sure can, but I cannot make anything without a size provided. 
Please measure the area and let me know  a width and height limit, even if  you give me the make and model of your car, i will not be able to estimate. The most common widths ordered for windscreen banners are: 60cm, 1meter, 1.3meters

 

"Can I pay cash on pickup?"
Unfortunately due to time wasters, decals are only posted as of 2019.  I am sorry for the inconvenience, and it was also lovely to meet so many of you before i decided to do postage only!
All orders must be prepaid, once again due to time wasters.
Postage is also world wide!

 

"What is the best way to contact you?"
Instagram is preferred! This is where most of my customers find me, so I check there before anywhere else.

"What file format should I send my designs in?"
PNG is preferred, or PDF. But I accept all file formats, aside from jpeg due to its l ow quality. In some circumstances I may be able to touch up a jpeg file but it is usually time consuming so  it is preferred to send in a higher quality format.

The higher quality your design, the better your stickers will look.

"Do promo codes apply to custom orders?"
They do not since my custom order prices are already competitive.

"I found someone who can do it cheaper!"

You are more than welcome to go elsewhere if you have found a cheaper price.  My prices are as cheap as they can get for the quality of the vinyl used.

"My order arrived damaged, incorrect, or didn't arrive at all, what can be done to fix this?"
If your order arrived damaged, or incorrect, please let me know as soon as possible and please attach photos as proof.
I will review the images and may ask for the decals to be posted back to inspect the items before deciding whether to refund or replace. It is very rare to receive decals so damaged that they are unusable. All decals are posted in an envelope with cardboard, or in a cardboard box. Please understand any slight creasing in the transfer tape will not affect the final product once applied.

If your order didn't arrive in the estimated timeframe, I will work to resolve the issue and send out a replacement if reasonable.
If there are any issues  with application (eg, not sticking to  surface) please take a clear photo of it so I can see what went wrong.


 

"Can you sponsor me?"

At this point sponsorships are closed :( I'm sorry but there were too many messages to go  through and it  was taking up too much time, which was slowing down my responses to customer enquiries and fulfilling orders. It is possible in the future that there will be an opening for sponsorships but for now it will remain closed.

Located in Docklands, Melbourne, Australia

Postage is worldwide

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